Privacy Policy

1/ Privacy and Security Policy

The following information on our Privacy Policy reflects the commitment of AGENCY BY SPORTS AND LIFE, S.L., to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the website.

2/ Definition of personal data

“Personal data” shall mean any information relating to an identified or identifiable natural person. This includes, but is not limited to, first name, surname, first name, postal and e-mail address, and telephone number.

3/ Processing and purposes of the data collected

The personal data that you provide when visiting any of our websites or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which personal data are used by AGENCY BY SPORTS AND LIFE, S.L. as the data controller:

By sending contact forms or e-mails:
Purpose: To be able to respond to the queries raised and contact the user to resolve the doubts or questions raised.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Retention periods: The data will be kept for the time necessary to respond to the issues raised.

By entering your e-mail address to subscribe to the newsletter:
Purpose: To send you the requested newsletters, as well as to send you commercial information about new products and services.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Retention periods: The data will be kept for the time necessary to respond to the issues raised.

By registering as a user:
Purpose: To manage your access as a registered user and send you commercial information by electronic means.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures.
Retention periods: Data will be retained for as long as necessary to comply with relevant legal obligations, such as tax obligations where applicable.

For transactions:
Purpose: To be able to carry out the relevant booking procedures through the website as well as to send you commercial information by electronic means.
Legitimation: The legitimate basis on which the data will be processed lies in the execution of the requested pre-contractual measures and/or the consent given.
Communication of data to third parties: Your data will be communicated to banking entities for the purpose of carrying out the relevant economic transactions.
Retention periods: Data will be retained for as long as necessary to comply with relevant legal obligations, such as tax obligations where applicable.

AGENCY BY SPORTS AND LIFE, S.L. will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to fill in said data may prevent AGENCY BY SPORTS AND LIFE, S.L. from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide truthful data and keep them updated, so AGENCY BY SPORTS AND LIFE, S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that may be applicable by law.

Your personal data will NOT be disclosed to any other company. In the event that it is necessary to communicate your data to another entity, your express consent will be requested before the communication is made.

4/ Security of your personal data

AGENCY BY SPORTS AND LIFE, S.L. is especially concerned to guarantee the security of your personal data. Your data are stored in our information systems, where we have adopted and implemented the necessary technical and organisational security measures to prevent any loss or unauthorised use by third parties, for example, our websites use https data encryption protocols.

5/ Information on the use of cookies

By the mere fact of visiting this Website or using the services of AGENCY BY SPORTS AND LIFE, S.L. no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Website “cookies” are used, small data files that are generated in the User’s computer and that allow us to obtain the following analytical information:

a) The date and time of access to the Web, which allows us to know the busiest hours, and make the necessary adjustments to avoid saturation problems at our peak hours.
b) The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in controlling access to restricted areas.

For more information visit our cookies policy.

6/ User rights

All users can exercise any of the rights granted by data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability and opposition that assist them by writing to AGENCY BY SPORTS AND LIFE, S.L., located at RAMBLA CATALUNYA, 2-4, 3º CP 08007 DE BARCELONA or by sending an email to lopd@wearensn.com. If you consider it appropriate, you can file a complaint with the Spanish Data Protection Agency to exercise the protection of your rights.

7/ Do you not wish to receive information from us, or do you wish to withdraw your consent?

Any user may object to the use of their information for advertising, market research or satisfaction survey purposes, and may revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address lopd@wearensn.com.

When you receive advertising by e-mail, you may also object from the e-mail by clicking on the link included in the e-mail and following the instructions provided.

8. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. We therefore recommend that you visit and access our Privacy Policy periodically to have access to the latest changes that may have been made. If such changes relate to your consent, you will be sent a separate and independent notice to reactivate your consent.

If during reading you have any questions or concerns about our Privacy Policy or you want to exercise any right or action regarding your personal data, please contact us at the following email address lopd@wearensn.com.