Privacy Policy

1/ Privacy and Security Policy

The following information on our Privacy Policy reflects the commitment of AGENCY BY SPORTS AND LIFE, S.L., to maintain and guarantee secure commercial relations through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the website.

2/ Definition of personal data

“Personal data” shall mean any information relating to an identified or identifiable natural person. This includes, but is not limited to, first name, surname, first name, postal and e-mail address, and telephone number.

3/ Processing and purposes of the data collected

The personal data that you provide when visiting any of our websites or installing our mobile application will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes. Therefore, we detail all the purposes for which personal data are used by AGENCY BY SPORTS AND LIFE, S.L. as the data controller:

By sending contact forms or emails:
Purpose: To respond to inquiries and contact the user to resolve any questions or issues.
Legitimacy: The legitimate basis for processing the data is the execution of the requested pre-contractual measures and/or the consent provided.
Retention periods: The data will be retained for the time necessary to respond to the questions raised.

Por la introducción del correo electrónico para la suscripción al boletín de noticias:
Finalidad: Remitirle las newsletters solicitadas, así como remitirle información comercial sobre nuevos productos y servicios.
Legitimación: La base legítima con la que se tratarán los datos reside en la ejecución de las medidas precontractuales solicitadas y/o el consentimiento prestado.
Plazos de conservación: Los datos serán conservados durante el tiempo necesario para responder a las cuestiones planteadas.

By registering as a user:
Purpose: To manage your access as a registered user and send you commercial information electronically.
Legitimacy: The legitimate basis for processing your data is to carry out the requested pre-contractual measures.
Retention periods: Your data will be retained for the time necessary to comply with relevant legal obligations, such as tax obligations.

For transactions:
Purpose: To carry out the relevant reservation procedures through the website and to send you commercial information electronically.
Legal Basis: The legitimate basis for processing your data is the execution of the requested pre-contractual measures and/or the consent provided.
Data disclosure to third parties: Your data will be disclosed to banking entities to carry out the relevant financial transactions.
Retention periods: Your data will be retained for the time necessary to comply with relevant legal obligations, such as tax obligations.

AGENCY BY SPORTS AND LIFE, S.L. will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated to the contrary. However, failure to fill in said data may prevent AGENCY BY SPORTS AND LIFE, S.L. from providing all those Services linked to such data, releasing us from all responsibility for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide truthful data and keep them updated, so AGENCY BY SPORTS AND LIFE, S.L. reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false data, without prejudice to other actions that may be applicable by law.

Your personal data will NOT be disclosed to any other company. In the event that it is necessary to communicate your data to another entity, your express consent will be requested before the communication is made.

4/ Seguridad de sus datos personales

AGENCY BY SPORTS AND LIFE, S.L. tiene una preocupación especial por garantizar la seguridad de sus datos personales. Your data are stored in our information systems, where we have adopted and implemented the necessary technical and organisational security measures to prevent any loss or unauthorised use by third parties, for example, our websites use https data encryption protocols.

5/ Información sobre la Utilización de cookies

Por el mero hecho de visitar el presente portal web o utilizar los servicios de AGENCY BY SPORTS AND LIFE, S.L. no queda registrado de forma automática ningún dato de carácter personal que identifique a un Usuario. However, we inform you that while browsing the Website “cookies” are used, small data files that are generated in the User’s computer and that allow us to obtain the following analytical information:

a) The date and time of access to the Web, which allows us to know the busiest hours, and make the necessary adjustments to avoid saturation problems at our peak hours.
b) The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in controlling access to restricted areas.

For more information visit our cookies policy.

6/ User rights

All users may exercise any of the rights granted by data protection regulations, such as the right of access, rectification, restriction of processing, deletion, data portability and objection, by writing to AGENCY BY SPORTS AND LIFE, S.L., located at Via Augusta, 17, principal, 08006, Barcelona, ​​or by sending an email to lopd@wearensn.com. If you consider it appropriate, you can file a complaint with the Spanish Data Protection Agency to exercise the protection of your rights.

7/ Do you not wish to receive information from us, or do you wish to withdraw your consent?

Any user may object to the use of their information for advertising, market research or satisfaction survey purposes, and may revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address lopd@wearensn.com.

When you receive advertising by e-mail, you may also object from the e-mail by clicking on the link included in the e-mail and following the instructions provided.

8. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. We therefore recommend that you visit and access our Privacy Policy periodically to have access to the latest changes that may have been made. If such changes relate to your consent, you will be sent a separate and independent notice to reactivate your consent.

If during reading you have any questions or concerns about our Privacy Policy or you want to exercise any right or action regarding your personal data, please contact us at the following email address lopd@wearensn.com.